How to
How to run a weekly commitment review
Twenty five minutes, five passes, one decision per open promise in both directions. A review narrow enough that it survives past the second week.
4 minute read
Blog.
3 pieces so far, each about a specific failure in how promises are made and tracked. They are written to be useful whether or not you ever use the product.
Working practice
The cost of a dropped follow-up
A two minute reply that arrives on Thursday instead of Monday is not a two minute problem. Here is where the time actually goes, and what the reputation cost looks like.
4 minute read
Product thinking
Why summaries do not change behaviour
Every chat tool now has a summary button. A summary describes the past and points at nobody, which is why the work it describes still does not get done.
4 minute read
See it on your own chats.
One tracked list of commitments across Discord, Telegram and Slack, with the chase list included.